Urgent Support & Crisis Contact Numbers

If you or someone else is in immediate physical danger, please call 999 or go to your nearest Accident & Emergency (A&E) department right away.

Please Note: We are an appointment-based private clinical service and do not provide an urgent or emergency crisis healthcare service. If you need immediate mental health support, please contact the free, confidential 24/7 resources below.

Local East Yorkshire & Hull Crisis Support

If you live in Hull or the East Riding of Yorkshire, you can access direct, local NHS mental health support lines immediately.

  • Hull & East Riding Mental Health Response Service

    • Call: 01482 301701

    • Availability: 24 hours a day, 7 days a week

    • For anyone experiencing a severe mental health crisis in the local area.

National 24/7 Crisis Helplines

For Adults

  • The Samaritans

    • Call: 116 123

    • Availability: 24/7 | Free to call

    • A safe, confidential space to talk about anything that is overwhelming you.

  • SHOUT (Crisis Text Line)

    • Text: SHOUT to 85258

    • Availability: 24/7 | Free from most major UK mobile networks

    • If you prefer not to speak over the phone, text trained volunteers for immediate support.

  • NHS Mental Health Services

    • Call: 111

    • Availability: 24/7 | Free to call

    • Select the mental health option to be directed to your local NHS crisis line team.

For Parents, Children & Young People

  • Childline

    • Call: 0800 1111

    • Availability: 24/7 | Free to call (does not show up on phone bills)

    • Comforting, confidential support specifically for children and young people under 19.

  • YoungMinds Parents Helpline

    • Call: 0808 802 5544

    • Availability: Monday to Friday, 9:30am – 4:00pm | Free to call

    • Detailed advice, emotional support, and clinical guidance for parents worried about a child's mental health.

  • PAPYRUS (Hopeline247)

    • Call: 0800 068 4141 or Text: 88247

    • Availability: 24/7 | Free to call

    • Suicide prevention support for young people under 35, and parents or professionals worried about a young person.